The NetCool GW works fine. Just make sure you use the 7.0.1 version AND you have the 7.0.1 .so files. Ben
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of James Pifer Sent: March 23, 2009 4:45 PM To: arslist@ARSLIST.ORG Subject: Java API/ARS 7.1 question I've had no luck getting IBM Netcol Gateway connected to ARS 7.1. Technically it's not supported, so I'm looking at other options. I'm looking at creating tickets using Java API and then updating back to Netcool using nco_sql. ARS 7.1 is running on linux. From another linux machine I'm trying a very simple java app using the API to just make a connection to my dev server. I've downloaded the linux and windows 7.1 APIs and they are located in /usr/ar/api/lib. That path is in my ?LD_LIBRARY_PATH: #echo $LD_LIBRARY_PATH /usr/lib64/gtk-2.0/modules:/usr/ar/api/lib My app compiles ok, but when I try to run it I get: log4j:WARN No appenders could be found for logger (com.bmc.arsys.api.Config). log4j:WARN Please initialize the log4j system properly. Exception in thread "main" java.lang.UnsatisfiedLinkError: com.bmc.arsys.api.Proxy.ARInitialization()J at com.bmc.arsys.api.Proxy.ARInitialization(Native Method) at com.bmc.arsys.api.Proxy.<init>(Unknown Source) at com.bmc.arsys.api.ProxyJRpcBase.<init>(Unknown Source) at com.bmc.arsys.api.ProxyJRpc.<init>(Unknown Source) at com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) at com.bmc.arsys.api.ProxyPool.get(Unknown Source) at com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source) at com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) at com.bmc.arsys.api.ARServerUser.login(Unknown Source) at VerifyRemedyLogin.main(VerifyRemedyLogin.java:19) Anyone know what I'm missing? Thanks, James ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"