James,

I saw a reference to 'lib64' in your error message.

Please make sure that you use a 32-bit version of Java - the 7.1 API libs
contain JNI and are not 100% 'pure' java.

You could also use the 7.5 api libs, which are 100% java (assuming that your
server is running 7.0.1 or newer).

Kind regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl


On Mon, Mar 23, 2009 at 16:45, James Pifer <j...@obrien-pifer.com> wrote:

> I've had no luck getting IBM Netcol Gateway connected to ARS 7.1.
> Technically it's not supported, so I'm looking at other options. I'm
> looking at creating tickets using Java API and then updating back to
> Netcool using nco_sql.
>
> ARS 7.1 is running on linux. From another linux machine I'm trying a
> very simple java app using the API to just make a connection to my dev
> server. I've downloaded the linux and windows 7.1 APIs and they are
> located in /usr/ar/api/lib. That path is in my LD_LIBRARY_PATH:
> #echo $LD_LIBRARY_PATH
> /usr/lib64/gtk-2.0/modules:/usr/ar/api/lib
>
> My app compiles ok, but when I try to run it I get:
> log4j:WARN No appenders could be found for logger
> (com.bmc.arsys.api.Config).
> log4j:WARN Please initialize the log4j system properly.
> Exception in thread "main" java.lang.UnsatisfiedLinkError:
> com.bmc.arsys.api.Proxy.ARInitialization()J
>        at com.bmc.arsys.api.Proxy.ARInitialization(Native Method)
>        at com.bmc.arsys.api.Proxy.<init>(Unknown Source)
>        at com.bmc.arsys.api.ProxyJRpcBase.<init>(Unknown Source)
>        at com.bmc.arsys.api.ProxyJRpc.<init>(Unknown Source)
>        at com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source)
>        at com.bmc.arsys.api.ProxyPool.get(Unknown Source)
>        at com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source)
>        at com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source)
>        at com.bmc.arsys.api.ARServerUser.login(Unknown Source)
>        at VerifyRemedyLogin.main(VerifyRemedyLogin.java:19)
>
> Anyone know what I'm missing?
>
> Thanks,
> James
>
>
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