Salma, I don't see that you listed out performing the steps on pages 178-179 of the MT Installation Guide, to configure the Report Application Server parameters. Was that completed?
Matt R. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Salma Begum Sent: Thursday, March 26, 2009 5:39 AM To: arslist@ARSLIST.ORG Subject: Problem while integrating Midtier 7.1 with Crystal Report Server XI Hi All, After integrating crystal server with midtier i m not able to generate reports through Midtier. I m getting "Failed to Perform Action " Error message. Steps which i did so far.Server A --------- 1. Installed Java which is comapatible with Crystal Report 2. Installed Crystal Report Serevr XI along with Tomcat ( Manually set Ports) 3. Checked Crystal Report CMC console , it was working fine. 4. Installed TOmcat for ARWebReportViewer. ( Maually set Ports) 5. Installed ARWebReportViewer. 6. Checked arreports link (http://BO-server-name:8881/arreports/shared/config/configreport.jsp), It was working fine. Server B --------- 1. Installed AR Server 2. Installed TOmcat 5.x, Java 3. Installed Only Midtier 4. Checked midtier link , it was working fine.(http://ARserver name:8882/arsys) Configurations: --------------- Server A (Crystal report Server) -------------------------------- 1. Configured ARWebReportViewer report settings like Reporting Working Directory (C:\Program Files\AR System\ARWebReportViewerITSM\reports) CMS Machine Name* - BO-server-name, CMS Machine Connection Details – ----------------------------------- Chose Business Objects Enterprise XI AR System ODBC Data Source Name - AR System ODBC Data Source CMS Folder Name - ARReports CMS User Name & Pwd – Used same access details which we use for Crystal Report. Server B ( Ar Server) ---------------------- 1. Configured Midtier Report Settings Crystal/BO Report Engine Deployment - BOXI/Crystal Reports Server XI on a different machine without a mid tier Reporting Working Directory - (local folder on MidTier server) BOXI/Crystal Report Server 11 Location - http://BO-server-name:8888 ( Should i give ARWebReportViewer path or Crystal Report Path) 2. Updated Report Type Form for Crystal Record Crystal10URL=http://BO-Server:8888/arreports/$RPTLOC$?init=$CRTVWR$&User0=$USR$;ARServer=$ARSERVER$;ARServerPort=$AR SERVERPORT$;ARAuthentication=$ARAUTHENTICATION$;ARReportLocale=$LOC$;ARVUIType=1&Password0=$PWD$&SF=$RPTQUERY$ BORemoteAPPURL=$CRTXILOC$/arreports/$RPTLOC$?init=$CRTVWR$&User0=$USR$;ARServer=$ARSERVER$;ARServerPort=$ARSERVERPOR T$;ARAuthentication=$ARAUTHENTICATION$;ARReportLocale=$LOC$;ARVUIType=1&Password0=$PWD$&SF=$RPTQUERY$ BOCurrentMidtierURL=$CRTXILOC$/arsys/$RPTLOC$?init=$CRTVWR$&User0=$USR$;ARServer=$ARSERVER$;ARServerPort=$ARSERVERPO RT$;ARAuthentication=$ARAUTHENTICATION$;ARReportLocale=$LOC$;ARVUIType=1&Password0=$PWD$&SF=$RPTQUERY$ BORemoteMidtierURL=$CRTXILOC$/arsys/$RPTLOC$?init=$CRTVWR$&User0=$USR$;ARServer=$ARSERVER$;ARServerPort=$ARSERVERPOR T$;ARAuthentication=$ARAUTHENTICATION$;ARReportLocale=$LOC$;ARVUIType=1&Password0=$PWD$&SF=$RPTQUERY$ ( Note: I have changed only first sentence , do i need to do any other changes on this form , Please suggest) Finally : Tried generating report through midtier for incident Details , Its Failing :( Please let me know if i have missed any configurations. Thanks in Advance. Regards, Salma -- View this message in context: http://n2.nabble.com/Problem-while-integrating-Midtier-7.1-with-Crystal-Report-Server-XI-tp2537678p2537678.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"