Thank you , anything you find out would be greatly appreciated. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Schryver, Curt Sent: Friday, March 27, 2009 3:56 PM To: arslist@ARSLIST.ORG Subject: Re: japanese characters and showing
We are running 7.0.01 patch 003. We were having similar issues a little over a year ago and settled on this patch. I don't recall if we saw the issues on the inbound e-mail, but definitely on the outbound. Eventually, I did a side-by-side comparison of our Dev server (where we weren't having the issues) and our Prod server. There were a bunch of language related DLLs on Dev that weren't on Prod. Note: They were documented as not having anything to do with the issues we were having, but I was getting desperate so copied them all over to Prod. I don't have an exact list of them at my fingertips, but will post them here if/when I find them. Our problems did go away - can't guarantee that it was from this action. Hope something here helps... Curt A. Schryver 717-810-2109 tel cschry...@tycoelectronics.com ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Rondeau Sent: Friday, March 27, 2009 3:22 PM To: arslist@ARSLIST.ORG Subject: Re: japanese characters and showing ** Dave, What patch? This does not happen on outgoing they are fine. Incoming does not work, all ??? marks. Thanks Tim ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shellman, David Sent: Friday, March 27, 2009 2:47 PM To: arslist@ARSLIST.ORG Subject: Re: japanese characters and showing Tim, Is the email incoming or outgoing? In our case we have 7.0.1 installed on Oracle. The email engine is sending our outgoing messages in Japanese and Chinese without any issue. However if memory servers me correctly, we did have to update the version of the email engine from one of the early patch levels and an issue that we were seeing sending Japanese seemed to go away. Dave ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Rondeau Sent: Friday, March 27, 2009 9:47 AM To: arslist@ARSLIST.ORG Subject: Re: japanese characters and showing ** That is fine in a sense, they can use the web. When I pass data via sql job into the system, it comes over as ???, or if I send an email with japanese it comes in as ???? How can I correct data coming in? Any data sent via a web service works great in Japanese. Email or SQL job, ???? Thanks Tim ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shellman, David Sent: Friday, March 27, 2009 9:42 AM To: arslist@ARSLIST.ORG Subject: Re: japanese characters and showing The desktop client is not Unicode compliant. It will work but it is dependent on the OS version and locale settings in the desktop client. Dave ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Rondeau Sent: Friday, March 27, 2009 9:39 AM To: arslist@ARSLIST.ORG Subject: japanese characters and showing ** Hi, Basically we are running 7.0.1 unicode, SQL 2005 Windows 2003. Using the web Japanese characters show up fine and able to enter with out issue. Using the client I get ?? marks, anyone know what I am missing on the client side. I also did a new install of 7.1 to test client and still ?? on client, but web works like a charm. Any info would be great. Thanks Tim __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html_____Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html_____Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html_____Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
