Hi All,

So we know have Japanese language pack installed on the dev server, but no luck.

Looking at server settings, the following is set to:

Server language:  ENU;UTF-8

Does Japanese need to be added to this and how do I go about doing that?

Thanks

Tim


________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Shellman, David
Sent: Friday, March 27, 2009 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: japanese characters and showing

Tim,

Is the email incoming or outgoing?

In our case we have 7.0.1 installed on Oracle.  The email engine is sending our 
outgoing messages in Japanese and Chinese without any issue.

However if memory servers me correctly, we did have to update the version of 
the email engine from one of the early patch levels and an issue that we were 
seeing sending Japanese seemed to go away.

Dave

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Timothy Rondeau
Sent: Friday, March 27, 2009 9:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: japanese characters and showing
**
That is fine in a sense, they can use the web.

When I pass data via sql job into the system, it comes over as ???, or if I 
send an email with japanese it comes in as ????

How can I correct data coming in?   Any data sent via a web service works great 
in Japanese.   Email or SQL job, ????

Thanks

Tim

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Shellman, David
Sent: Friday, March 27, 2009 9:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: japanese characters and showing

The desktop client is not Unicode compliant.  It will work but it is dependent 
on the OS version and locale settings in the desktop client.

Dave

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Timothy Rondeau
Sent: Friday, March 27, 2009 9:39 AM
To: arslist@ARSLIST.ORG
Subject: japanese characters and showing
**
Hi,

Basically we are running 7.0.1 unicode, SQL 2005 Windows 2003.  Using the web 
Japanese characters show up fine and able to enter with out issue.  Using the 
client I get ?? marks, anyone know what I am missing on the client side.

I also did a new install of 7.1 to test client and still ?? on client, but web 
works like a charm.

Any info would be great.

Thanks

Tim
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