This is exactly what I needed. Thanks for pointing this out, Lyle. :-) The ITSM Installation guide does talk about installing the applications to a server group starting on page 52.
http://www.bmc.com/supportu/documents/72/45/87245/87245.pdf Lyle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of tina flores Sent: Tuesday, April 07, 2009 4:37 PM To: arslist@ARSLIST.ORG Subject: Re: Installing Secondary Server in Server Group Hi Joe, I'm doing the install in Windows environment. The ARS 7.1 Configuring Guide didn't mention how to go about the installation of the ITSM 7 apps in a server group. So I'd really appreciate it you can point me to the whitepaper you came across. Thanks in advance. Tina If you are on UNIX just copy the files over and you should be good. I'm not quite sure about Windows, but I think I remember coming across a whitepaper for this exact same thing. Sorry but I do not have it with me right now. Joe ________________________________ From: tina flores <csoukn...@columnit.com> To: arslist@ARSLIST.ORG Sent: Tuesday, April 7, 2009 4:53:11 PM Subject: Re: Installing Secondary Server in Server Group Hello, I am in the same predicament as you are now. I'm setting up a server group with a shared DB. Everything is working well, but I'm a little bit lost on what to do with the other applications. Like for example, when I tried to install approval, installer detected that there's already the same version on the database. Should I proceed with the install on Server 2 and overwrite the installation? This is the installer message: "Assignment Engine 7.1.00 Patch003 is found on server. Do you want to reinstall Assignment Engine?" Should I proceed with the re-install? How about the ITSM applications? Note: I'm not using any server alias or group server name at this point of the install. Thanks in advance. Tina Good morning, I am beginning to set up the second server that will then be configured in a server group. The primary server is up and running as follows: Windows 2003 Server Oracle 10 DB (remote) ARS 7.1 P6 - including email, approval, assignment, flashboards CMDB 2.1 P4 AIE 7.1 P4 ITSM 7.0.3 P7 SLM 7.1 P1 I have successfully installed ARS 7.1 P6 (server only) on the secondary server using the shared DB option. This is working as well. My next steps are the various other components: email, approval, etc. Sadly, I have found very little in the way of instructions on this. Some components have more than others...very inconsistent. My question is...does BMC or somebody have a comprehensive white paper or instruction set that addresses installation of the other components like email. Thanks, Bruce Sisk BFS Enterprises _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" -- View this message in context: http://n2.nabble.com/Installing-Secondary-Server-in-Server-Group-tp2503611p2601928.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. -- View this message in context: http://n2.nabble.com/Installing-Secondary-Server-in-Server-Group-tp2503611p2602076.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
