Hi Maggie,

Have you flushed Mid tier Cache before testing?


Thanks & Regards,

Bipin Bhavsar / Capgemini India / Airoli (Mumbai). 
Consultant / ITSM (AOS)
/: +91-22-39194300 / Extn: 2211236 / VoIP : 2212003.
Cell: +91- 99 20 90 4470.
C bipin.bhav...@capgemini.com
b www.in.capgemini.com
 Together. Free your energies


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of maggie2007
Sent: Thursday, April 16, 2009 8:18 AM
To: arslist@ARSLIST.ORG
Subject: Remedy webservice didn't work after change computer name

I installed Remedy6.3 server and webtier on a virtual machine,
then I make a copy of the virtual machine, rename it, then find that I
cannot browse the webservice URL.
Is there any configuration for me to change in order to make it work?

It is a little bit time consuming to uninstall and reinstall.
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