Make sure you add the new remedy server name to the mid tier configuration. Do this through the mid tier config http://<mid tier server>/arsys/shared/config/config.jsp
James On Apr 16, 9:01 am, "Bhavsar, Bipin" <bipin.bhav...@capgemini.com> wrote: > Hi Maggie, > > Have you flushed Mid tier Cache before testing? > > Thanks & Regards, > > Bipin Bhavsar / Capgemini India / Airoli (Mumbai). > Consultant / ITSM (AOS) > /: +91-22-39194300 / Extn: 2211236 / VoIP : 2212003. > Cell: +91- 99 20 90 4470. > C bipin.bhav...@capgemini.com > bwww.in.capgemini.com > Together. Free your energies > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of maggie2007 > Sent: Thursday, April 16, 2009 8:18 AM > To: arsl...@arslist.org > Subject: Remedy webservice didn't work after change computer name > > I installed Remedy6.3 server and webtier on a virtual machine, > then I make a copy of the virtual machine, rename it, then find that I > cannot browse the webservice URL. > Is there any configuration for me to change in order to make it work? > > It is a little bit time consuming to uninstall and reinstall. > -- > View this message in > context:http://www.nabble.com/Remedy-webservice-didn%27t-work-after-change-co... > Sent from the ARS (Action Request System) mailing list archive at Nabble.com. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > This message contains information that may be privileged or confidential and > is the property of the Capgemini Group. It is > intended only for the person to whom it is addressed. If you are not the > intended recipient, you are not authorized to > read, print, retain, copy, disseminate, distribute, or use this message or > any part thereof. If you receive this message > in error, please notify the sender immediately and delete all copies of this > message. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"