Evidently you can either simple bind to AD or use SSL.  There is no
negotiate option.

I find it interesting, from what I read, that Microsoft excludes their
own products from this security requirement.

Thanks,
Mark
 
Mark Lev
Director of Remedy Operations
703-672-4390
703-399-6155 (cell) 
mark....@rightstarsystems.com
-----------------------------------------------------------
RightStar Systems, Inc.
100 East Street SE, Suite 202
Vienna, VA 22180
USA
-----------------------------------------------------------
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pat Zandi
Sent: Tuesday, April 21, 2009 7:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: Vendor Form ARDBC LDAP bind error.

This looks familiar ... Check the securty setting on the DC's. Does it
have required security certificate. If so you will have issues


Sent from my iPhone

On Apr 20, 2009, at 12:39 PM, Mark Lev <mark....@rightstarsystems.com>
wrote:

> We are getting this error when trying to connect a Vendor Form to our 
> AD.
>
> Anyone have any ideas what/how to resolve this.  LDAP admin isn't sure

> what is causing this between AD and Remedy.
>
> Error message below
> -----------------------------
> Cannot connect to the directory service : Strong authentication 
> required (LDAPERR 8)00002028: LdapErr: DSID-0C09018A, comment: The 
> server requires binds to turn on integrity checking if SSL\TLS are not

> already active on the connection, data 0, vece (ARERR 3375)
> -----------------------------
>
> LDAP authentication is working.  Password is strong.  We believe it 
> has to do with Network security: LDAP client signing requirements 
> policy, but we have tried options including setting to None, and this 
> didn't resolve.
>
> I have not found "turn on integrity checking" anywhere on how to do 
> this.  They are not using SSL.
>
> Windows Server 2003 SP2
> ARS 7.1
> ITSM 7.0.3
> all latest patch levels
>
> If you need more details, please let me know.  I appreciate any 
> assistance on this error.
>
> Thanks,
> Mark
>
>
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