Env: UNIX Solaris / Oracle / ARS 7.01 / ITSM 7.03 Hello,
I received a request from our reporting person to create a join form between the main HPD Help Desk table and the Help Desk Assignment Log table for reporting purposes. I discovered that a join between those tables already exists (HPD:HelpDeskAssignmentLogJoin) but our reporting person needs a couple of fields added to meet her reporting requirement. So my question is: Should I create a whole new join - especially considering future upgrades of ITSM - OR should I just add a couple of new fields to the existing join and document my changes??? Also - If this was a filter I would just disable the existing filter - perform a "Save as" and create a new filter with a new name - but this is a join form and I thought perhaps it would not be as "cut-and-dry" as that. Please let me know what you think - your input would be greatly appreciated. Thanks, Robert Dalton _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
