Use patch 9005 to install the Data Management Tool. The is a wizard that will allow you to change the login id in all forms it appears. It will take two passes to modify since if you only change the case the workflow will give an error.
-----Original Message----- From: Neha Singhal - VP <ne...@hcl.in> To: arslist@ARSLIST.ORG Sent: Fri, 22 May 2009 3:25 am Subject: Re: Changing case of Login Id Thanks. We are on ARServer - 7.1 patch 5, ITSM - 7.0.03 patch 8 We also have done the same for initial records, but we want to change existing ogin ids here. Regards, Eha ----Original Message----- rom: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] n Behalf Of O'Brien, Keith KOB. (Citco) ent: Friday, May 22, 2009 12:29 PM o: arslist@ARSLIST.ORG ubject: Re: Changing case of Login Id ** Not sure what your environment is but we use an escalation that runs nightly hat has a SET FIELDS action, On the Login Name field (& Primary Email field) set the value to LOWER($Login ame$) I'm sure you could also do this when the initial records is being saved. Hope this helps Regards, eith. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] n Behalf Of Neha Singhal - VP ent: 22 May 2009 06:39 o: arslist@ARSLIST.ORG ubject: Changing case of Login Id Hi Everyone, We have some of the login ids in mixed cases, we need to standardize the process y changing them into lowercase. One approach, we tried=2 0is to use 'Authentication Login Name' field, but in urther testing we got some clichés in this approach. Is there any other way to achieve it. Regards, Neha Disclaimer link. To see it, click the link below, or copy and paste it into your rowser's address line. http://www.citco.com/emaildisclaimer.htm DISCLAIMER: ---------------------------------------------------------------------------------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended or the named recipient(s) only. t shall not attach any liability on the originator or HCL or its affiliates. ny views or opinions presented in his email are solely those of the author and may not necessarily reflect the pinions of HCL or its affiliates. ny form of reproduction, dissemination, copying, disclosure, modification, istribution and / or publication of his message without the prior written consent of the author of this e-mail is trictly prohibited. If you have eceived this email in error please delete it and notify the sender immediately. efore opening any mail and ttachments please check them for viruses and defect. ----------------------------------------------------------------------------------------------------------------------- Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ NSUBSCRIBE or access ARSlist Archives at www.arslist.org latinum Sponsor:rmisolutio n...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"