Keith, No offense to Misi's EXCELLENT products, but there might be a more logical approach to your problem. Once you've corrected the existing data (escalation or RRR|LoginConv-tool), create a new/modify filter on the user form to set the LoginID to LOWER. Only the 'modified' user will need the re-cached and the data is kept clean, as opposed to getting some records 'dirty' and 'cleaning' them all. HTH, Joel ******************************************* Joel Sender
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Misi Mladoniczky Sent: Monday, May 25, 2009 10:50 PM To: arslist@ARSLIST.ORG Subject: Re: Changing case of Login Id Hi, It is a bad idea to modify User-records each night. This will require that all cached form definitions has to be recached for the modified users... Our RRR|LoginConv-tool can modify a list of Login Names in all forms or in the forms of your choise. It works on both custom applications and OOB applications. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Not sure what your environment is but we use an escalation that runs > nightly that has a SET FIELDS action, > On the Login Name field (& Primary Email field) set the value to > LOWER($Login Name$) > > I'm sure you could also do this when the initial records is being saved. > > Hope this helps > > Regards, > Keith. > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Neha Singhal - VP > Sent: 22 May 2009 06:39 > To: arslist@ARSLIST.ORG > Subject: Changing case of Login Id > > Hi Everyone, > > We have some of the login ids in mixed cases, we need to standardize the > process by changing them into lowercase. > > One approach, we tried is to use 'Authentication Login Name' field, but in > further testing we got some clichés in this approach. > > Is there any other way to achieve it. > > Regards, > Neha > DISCLAIMER: > -------------------------------------------------------------------------- --------------------------------------------- > > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. > It shall not attach any liability on the originator or HCL or its > affiliates. Any views or opinions presented in > this email are solely those of the author and may not necessarily reflect > the opinions of HCL or its affiliates. > Any form of reproduction, dissemination, copying, disclosure, > modification, distribution and / or publication of > this message without the prior written consent of the author of this > e-mail is strictly prohibited. If you have > received this email in error please delete it and notify the sender > immediately. Before opening any mail and > attachments please check them for viruses and defect. > > -------------------------------------------------------------------------- --------------------------------------------- > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > Disclaimer link. To see it, click the link below, or copy and paste it > into your browser's address line. > http://www.citco.com/emaildisclaimer.htm > > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
