This approach only solves the problem if the underlying data that provides the menu values never changes.
Axton Grams On Wed, May 27, 2009 at 12:29 PM, MCCAVITT Nyall <nyall.mccav...@eurocontrol.int> wrote: > ** > > Hi Joe, > > Unfortunately I cannot change the menu type as it is based on a search of > another form. > > Thanks. > > Nyall > > > -----Original Message----- > From: Action Request System discussion list(ARSList) on behalf of Joe > DeSouza > Sent: Wed 27/05/2009 17:41 > To: arslist@ARSLIST.ORG > Subject: Re: Need to make an error message more friendly. > > Make the character menu's display type as drop list and you will never have > to deal with that error.. > > Joe > > > > > ________________________________ > From: MCCAVITT Nyall <nyall.mccav...@eurocontrol.int> > To: arslist@ARSLIST.ORG > Sent: Wednesday, May 27, 2009 10:38:25 AM > Subject: Need to make an error message more friendly. > > ** > Hi, > Environment: ARS V7.1 (Solaris) running with a remote Oracle 10g database. > One of my users has complained that the standard error message from Remedy > for a certain condition is not very user-friendly and I cannot see an easy > way of making the message more friendly. Any suggestions would be welcome. > The simplified situation is this: > One one form, called A1, for this example, I have a field called 'Menu' > which has a menu attached to it. The values in this menu are 2008A, 2008B, > 2008C and 2008D. There is a button on this field which when clicked on > copies the data from form A1 to form A2 by means of an Active Link. This > second form also has a field called 'Menu' with an attached menu, but in the > case the menu values are 2008B, 2008C, 2008D i.e. the value 2008A is missing > from the menu on the form A2. > When an entry is being created on form A1 with a value of 2008A in the > 'Menu' field and then the button is clicked on the user receives the > following error message: > ARERR [306] Value does not fall within the limits specified for the > field : (Pattern - $MENU$) : 536870913 > The error message itself is clear enough as to why the error has occurred > but the problem is that is uses the Database ID to identify the field where > the problem is. This is OK for an Administrator but the user would like to > have the name of the field i.e. the database label value. Personally I would > like to have the database label value, the form name and the data value that > has caused this error. > Thanks in advance. > Nyall > _____________________________________________________________ > Nyall McCavitt CND/COE/VI/SQ (BE.25) Tel: +33 (0)1 69 88 73 02 > > ____ > > This message and any files transmitted with it are legally privileged and > intended for the sole use of the individual(s) or entity to whom they are > addressed. If you are not the intended recipient, please notify the sender > by reply and delete the message and any attachments from your system. Any > unauthorised use or disclosure of the content of this message is strictly > prohibited and may be unlawful. > > Nothing in this e-mail message amounts to a contractual or legal commitment > on the part of EUROCONTROL, unless it is confirmed by appropriately signed > hard copy. > > Any views expressed in this message are those of the sender. > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > ____ > > This message and any files transmitted with it are legally privileged and > intended for the sole use of the individual(s) or entity to whom they are > addressed. If you are not the intended recipient, please notify the sender > by reply and delete the message and any attachments from your system. Any > unauthorised use or disclosure of the content of this message is strictly > prohibited and may be unlawful. > > Nothing in this e-mail message amounts to a contractual or legal commitment > on the part of EUROCONTROL, unless it is confirmed by appropriately signed > hard copy. > > Any views expressed in this message are those of the sender. > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
