Hi Doug,

Thanks for the prompt reply. I saved it as .jpg and it worked this time. I'm
now editing the banner via Paint.


Tanner, Doug wrote:
> 
> Try saving it with a different format (EX: jpg / bmp)
> 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of tina flores
> Sent: Monday, June 08, 2009 10:55 AM
> To: arslist@ARSLIST.ORG
> Subject: How to expand BMC banner in the form header?
> 
> Hi,
> 
> I added new fields on a OOB form and needed to extend the BMC Banner
> found
> on top of the form (This is the blue banner with the "BMC REMEDY IT
> SERVICE
> MANAGEMENT - xxxxxx and the area where you can find the Help and
> bmcsoftware). I tried to go Form > Manage Views > Form Properties >
> Appearance tab and tried to Save the image to disk thinking that I will
> be
> able to modify the image but when I saved this a .bmp image, i got this
> error message: "No Image Conversion will take place. Save anyway?" I
> clicked
> "Yes". When I accessed the file, it gave me the error: "file not found".
> 
> Has anyone modified the banner before? Can you guide me on how to do
> this?
> Is there an existing file created on install that I can modify?
> 
> Any help is appreciated.
> 
> Thanks,
> Tina
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