Sorry - ADDM is outside my area of expertise so I really can't comment.
-David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of patrick zandi Sent: Tuesday, June 09, 2009 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Developer Plus "future" ** Talk to us about ADDM Dave, I would like to know more about this? What is the case? On Tue, Jun 9, 2009 at 12:29 PM, Easter, David <david_eas...@bmc.com<mailto:david_eas...@bmc.com>> wrote: ** Functionality found in RDP and MasterARSuite is being folded into Dev Studio in AR System 7.5.00 and beyond. RDP as a product will not be taken forward beyond its current version. Dev Studio in AR System 7.5.00 provides functionality around Analysis, Search and Relationships. Future releases will expand on this functionality and bring back in Documentation and Visualization. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of strauss Sent: Tuesday, June 09, 2009 9:00 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Remedy Developer Plus "future" ** Has anyone heard about any BMC product that will replace Remedy Developer Plus for 7.5 or beyond? We "acquired" this product as a result of BMC buying IT Masters and discarding the excellent MasterARSuite application, whereupon BMC transferred our license to RDP. We barely used it since it was a poster child for a bloated, crash-prone java app, and it had only a shadow of the capability that MasterARSuite had contained. It is no surprise to me that the MasterARSuite is now being reincarnated as AR Smarts. My interest in whether or not RDP will have a follow-on product for license holders stems from the price for renewing support on something that I have not used at all in almost two years, which barely supported ARS 7.1 (especially with ITSM 7 installed) and does not support 7.5. There is no point in doing so unless a _useful_ follow-on product is in the pipeline. After the latest fiasco where BMC replaced Topology Discovery and Foundation Discovery with Atrium Discovery and Dependency Mapping but decided to consider it a "different" product and charge people to transfer their licenses to it, my trust level towards BMC is at a 12 year low. They even sold us TD/FD 1.6 three weeks AFTER ADDM 7.5 had been released, with no indication that we were buying an obsolete product (and one that does not support 7.5 - you need ADDM for that) and that would not have a direct upgrade path to the replacement product (which ADDM is; just read the Release Notes). I asked our Maintenance Renewal Rep about RDP when we got the quote for renewal, but so far do not have any answer so I am holding up the entire process (plus there was maintenance for TD/FD 1.6 to question since that does not give us access to the follow-on ADDM product). Our sales rep is trying to clean up the TD/FD/ADDM mess, although it will cost us more money, but I think he was blind-sided on this the same as we were. If any of you know anything about RDP, I'd like to hear about it. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ _Platinum Sponsor: rmisoluti...@verizon.net<mailto:rmisoluti...@verizon.net> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net<mailto:rmisoluti...@verizon.net> ARSlist: "Where the Answers Are"_ -- Patrick Zandi _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
