Talk to us about ADDM Dave, I would like to know more about this? What is the case?
On Tue, Jun 9, 2009 at 12:29 PM, Easter, David <david_eas...@bmc.com> wrote: > ** Functionality found in RDP and MasterARSuite is being folded into Dev > Studio in AR System 7.5.00 and beyond. RDP as a product will not be taken > forward beyond its current version. > > Dev Studio in AR System 7.5.00 provides functionality around Analysis, > Search and Relationships. Future releases will expand on this functionality > and bring back in Documentation and Visualization. > > -David J. Easter > Sr. Product Manager, Solution Strategy and Development > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *strauss > *Sent:* Tuesday, June 09, 2009 9:00 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Remedy Developer Plus "future" > > ** > > Has anyone heard about any BMC product that will replace Remedy Developer > Plus for 7.5 or beyond? We “acquired” this product as a result of BMC > buying IT Masters and discarding the excellent MasterARSuite application, > whereupon BMC transferred our license to RDP. We barely used it since it > was a poster child for a bloated, crash-prone java app, and it had only a > shadow of the capability that MasterARSuite had contained. It is no > surprise to me that the MasterARSuite is now being reincarnated as AR > Smarts. > > > > My interest in whether or not RDP will have a follow-on product for license > holders stems from the price for renewing support on something that I have > not used at all in almost two years, which barely supported ARS 7.1 > (especially with ITSM 7 installed) and does not support 7.5. There is no > point in doing so unless a _*useful*_ follow-on product is in the > pipeline. *After the latest fiasco where BMC replaced Topology Discovery > and Foundation Discovery with Atrium Discovery and Dependency Mapping but > decided to consider it a “different” product and charge people to transfer > their licenses to it, my trust level towards BMC is at a 12 year low. They > even sold us TD/FD 1.6 three weeks AFTER ADDM 7.5 had been released, with no > indication that we were buying an obsolete product (and one that does not > support 7.5 – you need ADDM for that) and that would not have a direct > upgrade path to the replacement product (which ADDM is; just read the > Release Notes).* > > > > *I asked our Maintenance Renewal Rep about RDP when we got the quote for > renewal, but so far do not have any answer so I am holding up the entire > process (plus there was maintenance for TD/FD 1.6 to question since that > does not give us access to the follow-on ADDM product). Our sales rep is > trying to clean up the TD/FD/ADDM mess, although it will cost us more money, > but I think he was blind-sided on this the same as we were. If any of you > know anything about RDP, I’d like to hear about it.* > > > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > *http://itsm.unt.edu/* > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the > Answers Are"_ -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
