Hi Guys,
 
Kaye resolved her problem.  Currency fields are generally ugly and poorly
thought out.  To import them she had to build an appropriate string with
x'04' separators as in the following (edited) conversation:
 
Cheers
Ben Chernys
www.softwaretoolhouse.com
 
From: Kaye Bernales [mailto:kristine.berna...@macquarie.com] 
Sent: June 10, 2009 11:01 AM
To: ben.cher...@softwaretoolhouse.com
Subject: RE: how to import into currency fields?


it worked! the approach to set non aud currencies to 0 :)
 
thanks!
kaye

  _____  

From: Ben Chernys [mailto:ben.cher...@softwaretoolhouse.com] 
Sent: Wednesday, 10 June 2009 4:39 PM
To: Kaye Bernales
Subject: RE: how to import into currency fields?


Hi Kaye,
 
The Square box is a separator character an x'04'  The fields in q are 
 
the entered amount, the entered currency, the conversion date, the number of
functional  currencies,a nd then three elements for each functional currency
defined in the field on the form.
 
You may be able to generate a similar text string with a null for the date
and 0 for all non-aud currencies but I am not sure about this.
 
Not sure how you can import only the single currency value.  If this is a
one-time thing, and AUD is the default currency, I can give you a
Meta-Update 30 day trial license and you could import a number such as
"10000.00"
 
Cheers
Ben

  _____  

From: Kaye Bernales [mailto:kristine.berna...@macquarie.com] 
Sent: June 10, 2009 10:25 AM
To: ben.cher...@softwaretoolhouse.com
Subject: RE: how to import into currency fields?


Hi Ben!
 
Hmm.. I tried to get a report and it gave:
SCHEMA "AST:ComputerSystem"
FIELDS "Unit Price"
FLD-ID 270002010
DTYPES CURRENCY
DATA
"10000.00AUD1090884199410000.00AUD7688.30USD59867.90HKD4058.20GBP
" 
 
I am now confused on how to populate that field with that format :D I am
only given value for one currency (AUD) :)
 
Thanks!
Kaye

  _____  

From: Ben Chernys [mailto:ben.cher...@softwaretoolhouse.com] 
Sent: Wednesday, 10 June 2009 4:18 PM
To: Kaye Bernales
Subject: RE: how to import into currency fields?


Hi Kaye,
 
Of-course, you could use Meta-Update  - especially since you know it  :)  
 
To see the required format for the import tool, simple take a currency value
in the user tool and do a report of that single record and field into an arx
file.
 
Cheers
Ben


  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Fariss, Ron
Sent: June 10, 2009 5:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: how to import into currency fields?


** 
Kaye,
 
You don't say what format your load file resides in.  Also, if you are
trying to send data with "$" characters, I believe you will have a problem.
You should import numeric fields with 2 decimal points (cents) - which has
worked for me in the past.
 
Ron Fariss
AIG Global Services
Service Desk Automation
Office:  713-831-2365
Cell:     281-782-0979
 

  _____  

From: "Action Request System discussion list(ARSList)"
[mailto:arsl...@arslist.org] On Behalf Of Kaye Bernales 
Sent: Wednesday, June 10, 2009 2:28 AM
To: arslist@ARSLIST.ORG
Subject: how to import into currency fields?


** 

Hi,

We are trying to update asset records and one of the fields we need to
import value into is a currency field.  We are using Remedy import tool and
have tried to import with values: 0.00, 0, 0.00 AUD to no avail...We are
always getting error that the imported value is not a correct value for the
field..

We are using Remedy 6.3.  Any ideas on how we could import values?

Thanks!

Kaye

 

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