Is REMEDY7 the actual name of your host? If you check your open connections to your SQL server from its Management Console, do you see the AIE service connecting to it? If not do you have a max number of open connections defined on your SQL server that may be preventing AIE from connecting?
Joe ________________________________ From: Victor Olufowobi <vic...@klub.chip.pl> To: arslist@ARSLIST.ORG Sent: Monday, June 15, 2009 3:12:14 PM Subject: AIE Problem ** Hello Listers, Here is the error message received while trying to verify Data Exchange for CI migration from an SQL Server source: "Set fields active link running a process failed: Host Name REMEDY7. Can not connect to AIE Service. Please check if the instance is running. (ARERR 9281)" The AIE service is definetely running and connection to the SQL Server source verified Any suggestion to the causes of the problem? Remedy system: AR System 7.5.01 on W2k3 Enterprise MS SQL Server 2005 Tomcat Victor _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"