There are two registry entries that need to be added on the machine running the Admin Tool to enable the licensing and server info options under the File menu. They are both of type REG_BINARY and should be set to 01;
HKEY_LOCAL_MACHINE\SOFTWARE\Remedy\Remedy Administrator\ShowServerInfo HKEY_LOCAL_MACHINE\SOFTWARE\Remedy\Remedy Administrator\ShowLicenses Note that if you're running the Admin Tool on a 64-bit client they would be under; HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Remedy\Remedy Administrator Mark Walters The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or support representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of CONDREA, Daniel Sent: 17 June 2009 10:01 To: arslist@ARSLIST.ORG Subject: Enable server information for version 7.1 Hello all, I am trying to list current connected users. In version 6.3 this can be done from de admin tool. In theory the same thing can be done using BMC user tool and the administration console, but so far I was unable to do it. I can not remember how but the old functionality can be reactivated in the BMC admin tool. Can you help me please to get a list of current connected users or how to enable the old functionality from the admin tool on the admin tool version 7.1? Thank you very much, Daniel Condrea *****DISCLAIMER***** The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania S.A. is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. *****END OF DISCLAIMER***** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"