Thank you very much Mark. It works on Vista.

Daniel 

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Walters, Mark
Sent: Wednesday, June 17, 2009 12:19 PM
To: arslist@ARSLIST.ORG
Subject: Re: Enable server information for version 7.1

There are two registry entries that need to be added on the machine running the 
Admin Tool to enable the licensing and server info options under the File menu. 
 They are both of type REG_BINARY and should be set to 01;

HKEY_LOCAL_MACHINE\SOFTWARE\Remedy\Remedy Administrator\ShowServerInfo 
HKEY_LOCAL_MACHINE\SOFTWARE\Remedy\Remedy Administrator\ShowLicenses

Note that if you're running the Admin Tool on a 64-bit client they would be 
under;

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Remedy\Remedy Administrator

Mark Walters

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or support representative for BMC Software, Inc.



-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of CONDREA, Daniel
Sent: 17 June 2009 10:01
To: arslist@ARSLIST.ORG
Subject: Enable server information for version 7.1

Hello all,

I am trying to list current connected users. In version 6.3 this can be done 
from de admin tool. In theory the same thing can be done using BMC user tool 
and the administration console, but so far I was unable to do it. I can not 
remember how but the old functionality can be reactivated in the BMC admin tool.

Can you help me please to get a list of current connected users or how to 
enable the old functionality from the admin tool on the admin tool version 7.1?

Thank you very much,
Daniel Condrea

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