Hi Mark, I knew I didn't explain this right. :-)
I need it to be in the Item field $Item$; $Item$: etc and Services Affected field $Services$; $Services$; etc. The idea is that the user wants to make a change to more than one device and notify the selected group about what "Services" will be affected for the change time frame...and they don't want to submit multiple tickets. Thanks, Dave _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"