Okay the one thing I noticed when I log in for this user is the following....Nomally when a floating user logs in the User log file reads like
FLOAT GRANT WRITE .... Now on the server that contains the error I dont see this grant action when a floating user signs in. On Wed, Jun 17, 2009 at 12:39 PM, Arner, Todd<tar...@glhec.org> wrote: > I'd suggest turning on logging and review what is happening. That might > point to something.... > > Todd Arner > Great Lakes > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Dennis carmickle > Sent: Wednesday, June 17, 2009 9:36 AM > To: arslist@ARSLIST.ORG > Subject: Re: ARERR 331 > > Initially no changes, we then had Remedy issue a new server license > and removed all the floating licenses and reapplied them...didnt clear > the problem > > On Wed, Jun 17, 2009 at 10:10 AM, Joe DeSouza<joe_rem...@yahoo.com> wrote: >> ** >> Has anything changed on your server since you licensed the server with >> floating licenses that would make these floating licenses invalid? >> >> Joe >> ________________________________ >> From: Dennis carmickle <dennis.carmic...@gmail.com> >> To: arslist@ARSLIST.ORG >> Sent: Wednesday, June 17, 2009 9:36:34 AM >> Subject: Re: ARERR 331 >> >> Yes, if I assigned a fixed license it works fine...I will check those >> permissions. >> >> On Wed, Jun 17, 2009 at 9:30 AM, Michiel Beijen<mich...@beefreeit.nl> wrote: >>> ** >>> >>> But if you'd assign a fixed license to the test user, would that resolve >>> the >>> issue? Are you sure there is no row level access via field 1, 4 or 112 in >>> place? Compare the permissions and contents on those fields between forma >>> and formb, you might see a difference. >>> >>> -- >>> Michiel Beijen >>> Software Consultant >>> +31 6 457 42 418 >>> Bee Free IT + http://beefreeit.nl >>> >>> On Jun 17, 2009 2:59 PM, "Dennis carmickle" <dennis.carmic...@gmail.com> >>> wrote: >>> >>> I know that.... >>> >>> >>> I have 3 fixed licenses...One of which is assigned to User: Demo ...to >>> admin the system >>> >>> >>> I have 5 floating licenses...One of which was assigned to user Test... >>> >>> They are the only two users on the system >>> >>> >>> I am not out of licenses...I observer with teh Demo user and do the >>> testing with the Test user. >>> >>> >>> In essence I have explict access to the field with user Test...I have >>> 5 floating tokens available when I log in with Test...If I proceed >>> directly to form in question with Test and try to modify a record I >>> get Error 331... >>> >>> I then on another copy of the user form I log in to as Demo I check >>> the licenes in use...it shows user Test logged in as read(floating) >>> user >>> >>> I then return to the Test user...go to a different form and modify a >>> record with no error (I have not released a user or logged in again) >>> >>> I check the licenses in use form and now the Test user has a Floating >>> license not a read(floating) registered >>> >>> I then return to the Test user, go back to the offending form and can >>> without issue modify a record... >> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
