I am getting ready to meet with the Security and Network teams, as we want to configure Remedy Mid-Tier to be on the internet. I am interested in some past experiences, proper configuration, gotcha's that will satisfy Security, Network and Remedy administration.
Background/Configuration
1. Remedy Mid-Tier 7.1 Patch 7
2. IIS (6)
3. New Atlanta Servlet 5.0 (Patch 6)
4. Have registered address https://
5. Have appropriate certificates
Would someone like to share?
Thanks in advance, Doug
Doug Tanner
Compass Group, The Americas
Manager, Enterprise Workflow
Remedy Skilled Professional (RSP)
Office (704) 328-3178
Cell (980) 230-8563
doug.tan...@compass-usa.com <mailto:doug.tan...@compass-usa.com>
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