These step will help you with the security guys... (better to be prepared)

- mid-tier in DMZ
- set up ar system to run on a dedicated port
- run ar system as non root
- no access for unrestricted users
- run apache web server
- run tomcat application server

--
Jarl



2009/6/26 Tanner, Doug <doug.tan...@compass-usa.com>:
> **
>
> I am getting ready to meet with the Security and Network teams, as we want
> to configure Remedy Mid-Tier to be on the internet. I am interested in some
> past experiences, proper configuration, gotcha’s that will satisfy Security,
> Network and Remedy administration.
>
>
>
>             Background/Configuration
>
> 1.      Remedy Mid-Tier 7.1 Patch 7
>
> 2.      IIS (6)
>
> 3.      New Atlanta Servlet 5.0 (Patch 6)
>
> 4.      Have registered address https://
>
> 5.      Have appropriate certificates
>
>
>
> Would someone like to share?
>
>
>
> Thanks in advance, Doug
>
>
>
> Doug Tanner
>
> Compass Group, The Americas
>
> Manager, Enterprise Workflow
>
> Remedy Skilled Professional (RSP)
>
> Office  (704) 328-3178
>
> Cell       (980) 230-8563
>
> doug.tan...@compass-usa.com
>
>
>
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