SmartPro® Remedy Consultants About Us SmartPro Remedy Consultants is a team of dedicated, experienced Remedy Professionals based out of Pune, India. Our main areas of expertise lies in Business process automation, BMC Action Request System, ITSM Suite which includes Change Management, Incident Management, CMDB and Asset Management and Problem Management, and also any custom application built on top of Action Request System. All of our consultants are experienced with business processes and the Software Development Lifecycle including application analysis and system architecture, application development, project management, integrations, performance tuning and troubleshooting, testing, complete training, and process re-engineering, remedy integration with third party application for authentication and complete identity management.
Our consulting group focuses extensively on requirements gathering, customizing and developing application according to the customer's need. Years of experience have made us realize how important it is to align your software needs to the IT best practices and hence our consultants are ITIL and ITSM certified. We not only develop and customize applications but our extended skills include both functional and performance testing, documentation, user training, and support and all this comes with a guarantee of service and a promise to deliver on time in efficient budget. Our infrastructure includes high speed internet and telephony lines which guarantee the delivery of services. Under our umbrella we provide the following services a.. Software Evaluation b.. Remote administration c.. Development and Customization of BMC Remedy ITSM and other BMC Remedy applications d.. Creating custom remedy plug-in to update external databases e.. Creating customized Crystal reports as per your needs f.. Testing including functional, automated and performance testing g.. Deployment h.. Documentation Projects we are looking for a.. Customization or development according to customer's need on ITSM Suite of applications b.. Any kind of customized reporting using crystal report and Remedy. c.. Any Customization or development on the customer's existing custom Remedy application d.. Remedy integration with third party application for authentication and complete Identity Management. e.. Functional mostly manual testing on Remedy applications as well as any other applications f.. Load and performance testing on Remedy as well as any other applications like Java, Dot Net on any platform Contact US You can get in touch with us on the following email address sa...@smartpro.co.in. Check our website http://www.smartpro.co.in for more details. Looking forward to working with you. Thank you, Team, SmartPro Consulting _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"