I would like to know as well. Pretty sure there must be an easier way
by performing database querries , expecting someone with good
expertise with database concepts could answer this one.

On Jun 29, 2:33 pm, Lyle Taylor <tayl...@ldschurch.org> wrote:
> OK, that's one way and would work if you're looking at a very small subset of 
> the system.  However, I'd like an easy way to determine if _any_ workflow on 
> the system has server references in the workflow.  Is there a _much_ easier 
> and less time-consuming way to determine that - I'm open to database queries 
> to get at the info as well.
>
> Thanks,
> Lyle
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Raj
> Sent: Monday, June 29, 2009 2:29 PM
> To: arsl...@arslist.org
> Subject: Re: Test System to Production System, Would Ghost Image work ? what 
> is BMC recommendation?
>
> I guess, when you export all the workflow into definition files and
> use notepad to open it and use function find/ replace to replace the
> server references with the name you want.and then import the workflow
> back again, it should work.
>
> Correct me if i am wrong.
>
> Regards,
> Raj
>
> On Jun 29, 2:24 pm, Lyle Taylor <tayl...@ldschurch.org> wrote:
> > What's an easy way to locate workflow that has specific server references 
> > in it?
>
> > Thanks,
> > Lyle
>
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList) 
> > [mailto:arsl...@arslist.org] On Behalf Of Ken Pritchard
> > Sent: Saturday, June 27, 2009 7:43 AM
> > To: arsl...@arslist.org
> > Subject: Re: Test System to Production System, Would Ghost Image work ? 
> > what is BMC recommendation?
>
> > I just did something similar with HP-UX (Remedy V6.3).  In my case, I hooked
> > a new server into a servergroup (db was the same).
>
> > Needed to change two items in the ar.conf file (IP addr and SERVERNAME
> > entries), adjust the armonitor.conf file to reflect new servername and
> > remove all licenses that were brought over from the prior server.  Needed to
> > have the /remedy and /etc/arsystem dir structures restored.  Had to make
> > sure the database name was in the tnsnames.ora file on the new server.
>
> > We also had the source server hooked in a cluster (so the arsystem file in
> > /remedy/<svrname>/bin also needed a modification since there was a
> > servername embedded in that file.  
>
> > Once I did the above, the server came up in evaluation mode and I was able
> > to apply the new licenses.
>
> > One of the important things to look at is that the workflow in your ARS
> > system needs to be server independent.  If there are references to specific
> > servers in your workflow, you'll need to clean the workflow to make it
> > server independent.
>
> > - pritch
>
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:arsl...@arslist.org] On Behalf Of Axton
> > Sent: Saturday, June 27, 2009 2:03 AM
> > To: arsl...@arslist.org
> > Subject: Re: Test System to Production System, Would Ghost Image work ? what
> > is BMC recommendation?
>
> > What OS are you dealing with?
>
> > Axton Grams
>
> > On Fri, Jun 26, 2009 at 11:36 AM, Raj<ravi6...@gmail.com> wrote:
> > > Hello All,
>
> > > I completed fresh install of ARS 7.5.00 Patch 001/ITSM 7.5.01 Patch
> > > 001 on a test system.
> > > Now, next task is to build the production system, so my question is,
> > > will taking the ghost image of test system and putting it on
> > > production system will work ? or do i have to start fresh
> > > installations of ARS and ITSM again on production system ?
>
> > > What is ideal approach ? What does BMC recommend ? Please advice.
>
> > > Regards,
> > > Raj
> > > rki...@spike.dor.state.co.us
>
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