I would suggest that someone with good database skills would know better than to try and modify it at the database level:)
On Mon, 29 Jun 2009 13:35:53 -0700, Raj wrote > I would like to know as well. Pretty sure there must be an easier way > by performing database querries , expecting someone with good > expertise with database concepts could answer this one. > > On Jun 29, 2:33 pm, Lyle Taylor <tayl...@ldschurch.org> wrote: > > OK, that's one way and would work if you're looking at a very small subset of the system. However, I'd like an easy way to determine if _any_ workflow on the system has server references in the workflow. Is there a _much_ easier and less time-consuming way to determine that - I'm open to database queries to get at the info as well. > > > > Thanks, > > Lyle > > > > > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj > > Sent: Monday, June 29, 2009 2:29 PM > > To: arsl...@arslist.org > > Subject: Re: Test System to Production System, Would Ghost Image work ? what is BMC recommendation? > > > > I guess, when you export all the workflow into definition files and > > use notepad to open it and use function find/ replace to replace the > > server references with the name you want.and then import the workflow > > back again, it should work. > > > > Correct me if i am wrong. > > > > Regards, > > Raj > > > > On Jun 29, 2:24 pm, Lyle Taylor <tayl...@ldschurch.org> wrote: > > > What's an easy way to locate workflow that has specific server references in it? > > > > > Thanks, > > > Lyle > > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ken Pritchard > > > Sent: Saturday, June 27, 2009 7:43 AM > > > To: arsl...@arslist.org > > > Subject: Re: Test System to Production System, Would Ghost Image work ? what is BMC recommendation? > > > > > I just did something similar with HP-UX (Remedy V6.3). In my case, I hooked > > > a new server into a servergroup (db was the same). > > > > > Needed to change two items in the ar.conf file (IP addr and SERVERNAME > > > entries), adjust the armonitor.conf file to reflect new servername and > > > remove all licenses that were brought over from the prior server. Needed to > > > have the /remedy and /etc/arsystem dir structures restored. Had to make > > > sure the database name was in the tnsnames.ora file on the new server. > > > > > We also had the source server hooked in a cluster (so the arsystem file in > > > /remedy/<svrname>/bin also needed a modification since there was a > > > servername embedded in that file. > > > > > Once I did the above, the server came up in evaluation mode and I was able > > > to apply the new licenses. > > > > > One of the important things to look at is that the workflow in your ARS > > > system needs to be server independent. If there are references to specific > > > servers in your workflow, you'll need to clean the workflow to make it > > > server independent. > > > > > - pritch > > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > [mailto:arsl...@arslist.org] On Behalf Of Axton > > > Sent: Saturday, June 27, 2009 2:03 AM > > > To: arsl...@arslist.org > > > Subject: Re: Test System to Production System, Would Ghost Image work ? what > > > is BMC recommendation? > > > > > What OS are you dealing with? > > > > > Axton Grams > > > > > On Fri, Jun 26, 2009 at 11:36 AM, Raj<ravi6...@gmail.com> wrote: > > > > Hello All, > > > > > > I completed fresh install of ARS 7.5.00 Patch 001/ITSM 7.5.01 Patch > > > > 001 on a test system. > > > > Now, next task is to build the production system, so my question is, > > > > will taking the ghost image of test system and putting it on > > > > production system will work ? or do i have to start fresh > > > > installations of ARS and ITSM again on production system ? > > > > > > What is ideal approach ? What does BMC recommend ? Please advice. > > > > > > Regards, > > > > Raj > > > > rki...@spike.dor.state.co.us > > > > > ____________________________________________________________________________ > > > ___ > > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > > > > ____________________________________________________________________________ > > > ___ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > > > > ___________________________________________________________________________ ____ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > > > > NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. 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