For those of you working BMC Atrium Discovery and Dependency Mapping (7.5.01)--please be aware that the Discovery Client requires JRE 1.4.2_13. No other versions are supported. And, this JRE was EOL-d (end-of-life) by Sun on 30 Oct 2008, according to their website.
In fact--initial access to the web portal installs this version on user's desktop, unless this version is detected (read: last Java installed chronologically). Other JREs may be installed, but this one must be available to the Client. Issue number with BMC is ISS03470201, with latest response: 1.4.2_13 was the version used for development/testing, and BMC supplies a copy of the JRE (although, for Windowz only--no Mac version available). Hmmm..my commercial employer(s) did not release any products--for sale to customers--which required an obsolete external dependency. Also, other users are welcome to contact me off-list for firewall settings required when client operates other than on server console. Don W. McClure, P.E. Applications Manager, Call Tracking Administration University of North Texas dwmac (at) unt (dot) edu _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
