From the Remedy server where the Remedy service cannot start, are you able to ping the database server by hostname?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kevin-J Sent: Friday, July 17, 2009 11:35 PM To: arslist@ARSLIST.ORG Subject: Re: database migration OS: Red Hat 5 DB: Oracle 10g AR: ARS7.1Patch005 I tried the 2 server use ARAdmin/AR#Admin# to access the DB, and all worked, I think not the ARAdmin accout problem. I roll back to the older database which worked fine before, and the server cant be start either... Kaiser, Norm E CIV USAF AFMC 96 CS/SCOKT wrote: > > If a Remedy server service cannot start after a database migration, that > typically indicates something's wrong with the database: > > - Is the database service running? > - Does the ARAdmin account have ownership over the ARSystem database? > - Was the ARSystem database properly attached when it was migrated? > - Is there maybe a DNS issue that's preventing the Remedy server from > finding the DB server? > > It would help if you told us the version of Remedy you're running, your > OS, and the type and version of database you're running. > > Norm > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Kevin > Sent: Thursday, July 16, 2009 9:24 PM > To: arslist@ARSLIST.ORG > Subject: database migration > > hi, all > > which should I notice when do a database migration with Server Groups, I > have 2 ARServer in the group, and last database migration coursed one of > them cannot restart the service. But the other works fine. > any ideals? > > > > > ________________________________ > > Best Regards, > > 金 恺 （Kevin Jin） > > Professional Service Consultant > BMC Software China > Room 516, 5th Floor,159 Madang Road, Xintiandi,Shanghai 200021,China > Tel. +8621-6135-7233 > Fax: +8621-6135-7232 > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > -- View this message in context: http://www.nabble.com/database-migration-tp24527604p24544653.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
