Did you flush your Mid-Tier cache would be the first obvious question to ask??
Secondly it would be good to know what versions of your AR Server and Mid-Tier you are dealing with. Joe ________________________________ From: remedydon <mrohinikanth2...@gmail.com> To: arslist@ARSLIST.ORG Sent: Wednesday, July 22, 2009 12:02:50 AM Subject: Re: Apache Tomcat Memory Pool Hi, I did change the java pool sizes min = 1024 and max = 1536 (BMC recommended). tomcat is not crashing. I'm able to access all the out of the box applications (Helpdesk, Change module, requestor console, etc) but the custom built application which throws the HTTP 500 error (generic error) as follows. java.lang.NullPointerException at com.remedy.arsys.goat.field.GoatField.addToOutputNotes(Unknown Source) at com.remedy.arsys.goat.field.FieldGraph$Node.recurAddToOutputNotes(Unknown Source) at com.remedy.arsys.goat.field.FieldGraph$Node.recurAddToOutputNotes(Unknown Source) at com.remedy.arsys.goat.field.FieldGraph$Node.access$1200(Unknown Source) at com.remedy.arsys.goat.field.FieldGraph.instantiateFields(Unknown Source) at com.remedy.arsys.goat.field.FieldGraph.getHTMLData(Unknown Source) at com.remedy.arsys.goat.field.FieldGraph.transmitHTML(Unknown Source) at com.remedy.arsys.stubs.FormServlet.requestDispatch(Unknown Source) at com.remedy.arsys.stubs.FormServlet.doRequest(Unknown Source) at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:710) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:595) - Servlet.service() for servlet FormServlet threw exception Appreciate your response, J _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
