Christie, The last time I looked at the pre-fetch feature it only worked when the web server was restarted.
It looks like the 7.1 docs still support that as the design. Ref: Mid-Tier-710.pdf pg 78 " If you flush the cache in the Configuration Tool, any prefetched forms you specified beforehand are flushed from the memory cache. The prefetch process is performed again for these forms the next time the web server is restarted. " -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Tue, Aug 4, 2009 at 1:39 PM, Pargeter, Christie :CO IS<cparg...@lhs.org> wrote: > ** > Hi All - I am trying to setup my pre-fetch for Mid Tier but it doesn't seem > to be doing anything. > > On the Mid Tier Config / Cache Setting page I have (where ... is other form > names) > <?xml version="1.0" encoding="UTF-8"?> > <midtier-prefetch-config xmlns="http://www.bmc.com/remedy/midtier/midtier";> > <prefetch-user> > <user-name>appadmin</user-name> > <locale>en_US</locale> > <prefetch-server> > <server-name>ssoremdev1v</server-name> > <prefetch-form> > <form-name>AP:Alternate </form-name> > </prefetch-form> > ... > <prefetch-form> > <form-name>Home Page</form-name> > </prefetch-form> > .... > </prefetch-server> > </prefetch-user> > </midtier-prefetch-config> > > Yet, when I press the Flush Cache button and then log onto the server the > system still has to load each page. What am I missing? > > Thanks! > > ARS/Midtier 7.1 p 6 > ITSM 7.0.3 p 9 > Windows IIS / Tomcat > MS SQL 2005 > > ________________________________ > Christie Pargeter > Legacy Health > IS - Programming > SR Technical Analyst > cparge...@lhs.org > 1120 Building > tel: 503-415-5149 > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
