Hi, We have an external application that connects to remedy through the Remedy APIs. We would like to trace what happens (what workflows are triggered etc) so we turned on the logging in the server by going to File->Server Information->Logs and checking the API, Filter, User logs, then asking them to perform a process in the external application. However, when I went to the server, the log files are created but no activity was recorded. Content of Log file: <FLTR> <TID: 0000000009> <RPC ID: 0033482866> <Queue: Admin > <Client-RPC: 390600 > <USER: xxx > /* Tue Aug 11 2009 11:34:39.4448 */Filter Trace Log -- OFF <USER> <TID: 0000000009> <RPC ID: 0033482866> <Queue: Admin > <Client-RPC: 390600 > <USER: xxx > /* Tue Aug 11 2009 11:34:39.4448 */User Trace Log -- OFF <API > <TID: 0000000009> <RPC ID: 0033482866> <Queue: Admin > <Client-RPC: 390600 > <USER: xxx> /* Tue Aug 11 2009 11:34:39.4449 */API Trace Log -- OFF <END OF LOG FILE> Is there something else I need to configure in order to record the activity in the server?
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