Then does this mean it is impossible for me to document the ITSM workflow using ARInside? I had to split the Active links in Package 1, and forms in Package 2 because when I run them together - I get exception errors. In a message dated 8/20/2009 10:12:48 A.M. Eastern Daylight Time, lj.longw...@gmail.com writes:
** The problem you WILL come across with merging is that ARInside performs its operations with an 'internal id', so in run 1 form 1 is "ABC" but in run 2 form 1 is "DEF"...so when you copy the two folders together you will be putting two different forms into the same folder, same with all of the other objects. One of the enhancements I plan on implementing at some point is to have it use form/workflow name instead of internal ID, this will solve several problems that I have, including the one I just discussed. ____________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Thursday, August 20, 2009 8:03 AM To: arslist@ARSLIST.ORG Subject: Resolved: Workflow Documentation 7.1 ** Yes, I ended up creating packing lists and breaking it up - I believe it is the Blacklist in the settings.ini file. This resolved the issue. Now I am going thru and merging the file folders to see the code on one single HTML page. Yes you are absolutely right. In a message dated 8/19/2009 10:34:03 P.M. Eastern Daylight Time, lj.longw...@gmail.com writes: ** Kathy, Honestly, I've never worked with the ITSM suite nor run ARInside against it, but am one of the developers keeping the project alive. The way ARInside works is it loads all of the objects into memory, then cross references them to provide the output. I know there are LOTS of problems with doing things with the ITSM code base. One thing I can recommend trying however is to utilize the 'exclude list' functionality. The way this works is you create a packing list on your server that contains a list of everything you don't want it to document, that workflow is then excluded from the documentation output, and may make it possible to document 'part' of the system with less memory requirements. Please go out to arinside.com and open a ticket for the problem if you would like. Giving as much detail as possible so we can try to pinpoint a solution. ____________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Wednesday, August 19, 2009 1:34 PM To: arslist@ARSLIST.ORG Subject: Re: Workflow Documentation 7.1 ** Do you need to more than 2 GIG of RAM to run this product - because the arinside executes, then freezes after about 1 hour, and then I get an exception error. Is this common with this tool. The exception error comes before the forms are generated in the HTML format. Active links/filters/applications are displayed In a message dated 8/19/2009 3:06:04 P.M. Eastern Daylight Time, jennifer.me...@its.nc.gov writes: ** ARInside: _www.arinside.org_ (http://www.arinside.org/) Jennifer Meyer ____________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kathy Morris Sent: Wednesday, August 19, 2009 2:11 PM To: arslist@ARSLIST.ORG Subject: Workflow Documentation 7.1 Hi All, I am trying to run a tool to document our workflow on our system (AR 7.1, ITSM) on Windows. I had been using AR system, but the AL are displaying, but the forms are not displaying - is there another free tool I can use to document the workflow? ____________________________________ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ____________________________________ E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ____________________________________ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ____________________________________ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
