I have never experienced this in any of the versions.  We have a lot of
problems with the 7.5 Email Engine but that is not one of them.

On Fri, Aug 28, 2009 at 8:23 AM, Mac Rhoades <mrhoa...@datapath.com> wrote:

> While we are on this subject. Is it a known issue that when you have to
> restart the email service in windows, that you have to re-enter the password
> for the Logon account under the email service Properties. Or is it just my
> cross to bear?
>
> Mac Rhoades
> Sr. Programmer/Analyst - Specialized Systems
> eBusiness Quality Assurance
> Rockwell Collins
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] On Behalf Of Jordan, Franklin
> Sent: Friday, August 28, 2009 11:12 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: AREmial using MAPI protocol
>
> James
>
>        The service is not auto started but manual. I am able to start the
> service with the domain account but the domain account does not have
> privileges to change the properties of the BMC AREmail engine service. The
> domain account only have users privileges.
>
> Thanks
> Frank
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] On Behalf Of jham36
> Sent: Friday, August 28, 2009 10:55 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: AREmial using MAPI protocol
>
> The email engine service needs to be running with an account that has
> rights to the mailbox.  Go to Services on the machine running the
> email engine and see how the email engine is starting.  The user
> account that is used to start the emai lengine must have rights to the
> email account you are using.
>
> James
>
> On Aug 28, 10:36 am, "Jordan, Franklin" <franklin.jor...@hq.doe.gov>
> wrote:
> > Hey Jason,
> >
> >         Yes Outlook client is installed on the Email engine server. What
> is OL ? The email account has log in rights to the MS Exchange mailbox.
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] On Behalf Of Jason Miller
> > Sent: Friday, August 28, 2009 10:34 AM
> > To: arsl...@arslist.org
> > Subject: Re: AREmial using MAPI protocol
> >
> > Is Outlook installed on the Email Engine server?  The Email Engine
> > needs OL in order to use MAPI.
> >
> > If OL is installed, is the Email Engine service running as the user
> > with rights to the Exchange mailbox?
> >
> > Jason
> >
> > On 8/28/09, Jordan, Franklin <franklin.jor...@hq.doe.gov> wrote:
> > > I am have made successful connection to AR Server, but receiving the
> > > following error msg in the STDERR file. I am using MAPI over HTTPS.
> >
> > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:284)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 8:55:15 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 8:59:15 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 9:03:15 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 9:03:15 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 9:07:15 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 9:07:15 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 9:11:15 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 9:11:15 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 9:15:16 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:522)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:171)
> > >    at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > >    at java.lang.Thread.run(Unknown Source)
> > > Aug 28, 2009 9:15:16 AM com.bmc.mail.mapi.MAPINative getStore
> > > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > >    at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > >    at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > >    at
> > >
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
> > >    at
> com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:216)
> > >    at
> >
> > ...
> >
> > read more ยป
>
>
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