Thanks Tony.  It almost sounds too good to be true!

I'll have to take a closer look.  We just incorporated a 'test' server and
would like our off-shore QA team (with little Remedy experience) to do
testing.  This would make it alot easier.

Has anyone else used Scapatest?

Thanks,
Susan






On Tue, Sep 1, 2009 at 2:49 AM, Tony Worthington <tony.worthing...@kohls.com
> wrote:

> ** Susan -
>
> We participated in an on-line demonstration.  From what I could tell it
> was.  You're right on track there -- turn on logs, it plays them back.  It
> will even pull down the values of menu fields to assist in making your
> testing more dynamic.
>
>
> *Tony Worthington** |* *Sr. Technical Analyst |** Kohl’s Department Stores
> *
> N56 W17000 Ridgewood Drive | Menomonee Falls, WI  53051 | office: (262)
> 703-7763 | e-mail: tony.worthing...@kohls.com
>
>
>   From: Susan Palmer <suzanpal...@gmail.com> To: arslist@ARSLIST.ORG Date: 
> 08/31/2009
> 04:18 PM Subject: Re: Automated Test Tools for Remedy 7
>  Sent by: "Action Request System discussion list(ARSList)" <
> arslist@ARSLIST.ORG>
>
> ------------------------------
>
>
>
> **
>  Hi Tony,
>
> You make it sound easy and quick.  Is it?
>
> So if I have a function that I do on a Help Ticket, initially I just turn
> on the API logs while I'm doing that function and then I can load that API
> file for automated use?
>
> I just looked at the website and it looks pretty interesting.  I've
> requested some pricing information before I get too excited about it.
>
> Thanks,
> Susan
>
> On Tue, Sep 16, 2008 at 12:36 PM, Tony Worthington <*
> tony.worthing...@kohls.com* <tony.worthing...@kohls.com>> wrote:
> **
> The best I've seen for both functional and load testing with Remedy is
> ScapaTest.  It has the ability to load API log files from the user tool and
> reproduce those actions in an automated fashion.
> *
> **http://www.scapatech.com/* <http://www.scapatech.com/>
>
>
> --
> Tony Worthington
> Sr. Technical Analyst
> Kohl's Department Stores*
> **tony.worthing...@kohls.com* <tony.worthing...@kohls.com>
> 262-703-5911
>
>   *"Savant, don...@dts" <**donald.sav...@dts.ca.gov*<donald.sav...@dts.ca.gov>
> *>*
> Sent by: "Action Request System discussion list(ARSList)" <*
> arsl...@arslist.org* <arslist@ARSLIST.ORG>>
>
> 09/16/2008 11:51 AM
>   Please respond to*
> **arsl...@arslist.org* <arslist@ARSLIST.ORG>
>
>
>   To
> *arsl...@arslist.org* <arslist@ARSLIST.ORG>  cc
>   Subject
> Automated Test Tools for Remedy 7
>
>
>
>
>
> **
> Does anyone have any experience testing Remedy 7 functionality with
> automated test tools? Our users are tired of running manual test scripts
> every time we apply a new patch.  We’ve heard that BMC uses LoadRunner for
> performance testing but have no clue how they test functionality. Any and
> all suggestions are appreciated.  Thanks. - Don
>
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