Robert, All of our applications are home grown. Our folks have used Copy to New for too many years to disable it. I have added workflow that does a Set Field to insure data integrity with Status, Create Date, Submitter, Resolved Date, Closed Date, and many other hidden fields that are used for various calculations. So we now have a happy medium where they can use Copy to New and fields display data just as if it was created as a new record.
Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Robert Dalton Sent: Thursday, September 03, 2009 9:37 AM To: arslist@ARSLIST.ORG Subject: Copy to New - Disable or Use - Which do you Prefer? Good Morning List, A have a question which is not specific to any platform or version. Just curious how others handle the "Copy to New" functionality that's been in the client User Tool for many years. Do you prefer to create an active link which fires an error message to prevent people from using the copy to new functionality or do you let people use it??? In previous projects I worked on we always ran the error message preventing people from using it and then we created our own button, menu item, etc which performs an open window action and pushes only the fields we selected over instead. Is this how you are dealing with this -OR- do you have any better ideas??? Thanks, Robert Dalton _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"