To be honest I had not really heard of the ARS List until about a couple of 
years after having already worked with Remedy. This was because Remedy was 
not as popular in Asia as it was here or in Europe. And back then there weren't 
enough search engines to find stuff on the net..

The list is now popular among Remedy admins and developers in Asia but back 
then very few in Asia even knew what Remedy was. And even when some started to 
hear a little about it all they thought it was is a software for managing a 
helpdesk.

I think I first heard of the list somewhere around 2000, and joined it for 
laughs and giggles not knowing what I am getting myself into :-) But I sure am 
glad I did!

Joe



________________________________
From: Guillaume Rheault <guilla...@dcshq.com>
To: arslist@ARSLIST.ORG
Sent: Thursday, October 1, 2009 4:47:30 PM
Subject: Re: Subscribing to ARSLIST

** 
You had a knowledgeable sales rep....which is not common

A lot of them, including today, are totally clueless, they may as well sale 
bicycles, 'cause cars would be too complicated!

Guillaume


-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of strauss
Sent: Thu 10/01/09 3:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Subscribing to ARSLIST

Times change, but that was one of the first things our Remedy Corp. sales rep 
recommended that I do (in 1997).

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Martin, Robert
Sent: Thursday, October 01, 2009 2:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Subscribing to ARSLIST

**
Thanks, Frederick!

I also got an off-line reply from Brad Benedict (sorry if I am using your name 
without permission) directing me to:
http://listserv.rbugs.com/cgi-bin/wa.exe?SUBED1=arslist&A=1.

But how would a new Remedy administrator know to do either of these?

Dwayne

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W
Sent: Thursday, October 01, 2009 1:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: Subscribing to ARSLIST

**
I still do the god old fashioned method of sending an email to the list server

To:                    lists...@listserv.rbugs.com
Subject:            List Command

Body:                SUBSCRIBE ARSLIST Joe H. Smith

(of course replacing Joe H. Smith with the real name)



From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Martin, Robert
Sent: Thursday, October 01, 2009 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Subscribing to ARSLIST

**
Dear List,

I am trying to help a new user subscribe to ARSLIST.  I once found instructions 
on the BMC Support website, but now I can't find them again.

I went to the archives and "Subscriber's Corner" and selected "Show: All 
Lists," but it didn't bring up ARSLIST.

I appreciate BMC's desire to not "own" ARSLIST, but it seems that letting 
people know about its existence would not be going too far.

Dwayne Martin
James Madison University


     
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