They've been saying it for at least a year....we knew it was coming....so
the timeline is 8.0 comes out early next year 2010....then each major
release is usually about a year apart....which means that 8.0 will be r-2 in
about 2012...and unsupported some time around 2013....which means you now
have an approximately 4 year timeline to get your butt off of a 'legacy'
technology.....I don't think that's too much to ask.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire
Sent: Friday, October 02, 2009 10:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client)

Big Mistake! 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng
Sent: Friday, October 02, 2009 11:23 AM
To: arslist@ARSLIST.ORG
Subject: End of Life for BMC(R) Remedy(R) User (Windows-based client)

BMC Remedy AR System 8.0.00 is expected to be the last major release of AR
System to include the Remedy User client.

http://documents.bmc.com/products/documents/61/94/106194/106194.pdf

--
Jarl

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