If you're mapping the status field, you need entries in SHR:ARDBCEnumValues (or something) too. I also thought you needed mappings even for the fields whose IDs match on the custom form and the template form.
-Trond Fra: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] På vegne av Joe DeSouza Lagt inn: 12. oktober 2009 20:55 Lagt inn i: Remedy Diskusjon: REPOST: Customizing the SHR:ARDBC_OverviewConsole to view custom form and its data... Emne: REPOST: Customizing the SHR:ARDBC_OverviewConsole to view custom form and its data... ** Considering there seemed to have been some sort of a latency in the list lately, I thought I'd repost what I had posted last week just before the weekend. So I apologize if you receive this twice. I want to add a custom form and results from that to the console results. I think I have done everything that I thought that I should do in order to do this. So far I have: 1) Added the fields that need to appear in the console to the SHR:ARDBC_OverviewConsoleTemplate form 2) Created a data record for the custom form with a GUID "USERASSETRECORDS" for that form. 3) Added these same fields to the SHR:ARDBC_OverviewConsole form 4) Added data records mapping the fields whose ID's do not match on the custom application form and the template form to the SHR:ARDBCFields form to match the above GUID. 5) Restarted the AR Server. When I search the vendor SHR:ARDBC_OverviewConsole form, I do see the additional records that should be seen but I cannot see the data. I created a table field and added the fields that were added to that table field and I fail to view the data.. However the table field does return as many rows as it should but with null data. I have checked the permissions and its pretty much public everywhere including the Request ID column of the custom application form. And I fail to see the data even as the administrator of the system. Also at the time when I try to display the result to the table field, I get a warning "ARWARN [51] Field ID specified does not exist in this form : 7". Which form is it looking for the Status field? Obviously the custom application form does have this field, as it is a core field. The only form that doesn't have it is the display only form where the table field is on. Is there some configuration step that I am missing? Joe _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This email originates from Steria AS, Biskop Gunnerus' gate 14a, N-0051 OSLO, http://www.steria.no. This email and any attachments may contain confidential/intellectual property/copyright information and is only for the use of the addressee(s). You are prohibited from copying, forwarding, disclosing, saving or otherwise using it in any way if you are not the addressee(s) or responsible for delivery. If you receive this email by mistake, please advise the sender and cancel it immediately. Steria may monitor the content of emails within its network to ensure compliance with its policies and procedures. Any email is susceptible to alteration and its integrity cannot be assured. Steria shall not be liable if the message is altered, modified, falsified, or even edited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
