Did you find out what the issue was?

Kevin Begosh, RSP
Remedy Development
ACE-IT
IS&GS Defense
301-791-3540 Phone
240-291-2467 Cell
kevin.beg...@lmco.com

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Ramagiri
Sent: Thursday, October 15, 2009 11:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Error 382

**
Hi  every body ,

    Thanks LJ Longwing , Arbot Drone and Begosh, Kevin

Thanks & Regards,

Ravi Chandra .Ramagiri

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Begosh, Kevin
Sent: Wednesday, October 14, 2009 11:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: Error 382

**
Whenever I have received this error I have always turned on SQL logging and 
filter logging on the same log and it help me find what table it was being 
pushed to when the error occurred.  Once you have the table you can backwards 
engineer the log to see what is wrong with the data.

Kevin Begosh, RSP

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Arbot Drone
Sent: Wednesday, October 14, 2009 12:13 PM
To: arslist@ARSLIST.ORG
Subject: Error 382

**
LJ is correct.  However, the unique index need not be on the People form.

When making modifications to a People record, key values are often pushed to 
other forms.

On occasion there may be an "orphan" record on one or more of the forms that 
this People information is pushed. (Can you save a different value for this 
record?)

Best way to determine which forms may be getting a push is to turn on Active 
Link and Filter logging. Then check for unique indexes on these forms.

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Wednesday, October 14, 2009 12:53 PM
To: arslist@ARSLIST.ORG
Subject: [Probable SPAM] Re: Error 382

**
That means that a unique index has been defined on that form, and based on the 
field you are updating, I would say it's the email ID.  This means that there 
is another record in the table with the value you are trying to change this 
record to.

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Ramagiri
Sent: Wednesday, October 14, 2009 10:44 AM
To: arslist@ARSLIST.ORG
Subject: Error 382
**
Hi everybody ,

        I am new to this arslist . I need your help in resolving this error .

        I am getting this error when iam updating the email id in the people 
form.

[cid:image001.png@01CA4E64.C6D7AD80]

Please  help me with the  resolution steps .

Thanks & Regards,

Ravi Chandra .R

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