thanks, it is possible to get nice report like report in crystal, with the 
remedy report ? i don't think so ...

Ifwe need to use crystal, can i only install crystal in my server, or i 
really need a crystal server enterprise ?

thanks










bruce sisk <siskbr...@peoplepc.com> 
Envoyé par : "Action Request System discussion list(ARSList)" 
<arslist@ARSLIST.ORG>
2009-10-23 09:06
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Re: Print ticket in the web






** 
create a native remedy report and modify the active links behind the Print 
Case button to run the native report format if client is web.  You will 
also need to modify the existing actlinks so the crystal based report only 
fires when the client is not web.

bruce sisk
bfs enterprises


-----Original Message----- 
From: Patrick St-Pierre 
Sent: Oct 23, 2009 8:37 AM 
To: arslist@ARSLIST.ORG 
Subject: Print ticket in the web 

** 
Hi List is theyre any way to be able to print a ticket when the user are 
in the mid tier. The print button in itsm 7 link to a report ... 

thanks _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the 
Answers Are"_


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