When you say you need a windows machine for " AR Report Viewer", what do you mean? My Crystal Enterprise server is windows, but my ARS servers are linux...
Anne Ramey From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kelly Gatewood Sent: Friday, October 23, 2009 10:40 AM To: arslist@ARSLIST.ORG Subject: Re: Réf : Re: Print ticket in the web ** You really do need Crystal Enterprise. Also, the Crystal Enterprise integration requires the use of a Windows server for the AR Report Viewer. Thanks Kelly Gatewood Senior Solutions Architect IT Prophets Cell 615-830-5078 www.itprophets.com<http://www.itprophets.com> From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Patrick St-Pierre Sent: Friday, October 23, 2009 8:23 AM To: arslist@ARSLIST.ORG Subject: Réf : Re: Print ticket in the web ** thanks, it is possible to get nice report like report in crystal, with the remedy report ? i don't think so ... Ifwe need to use crystal, can i only install crystal in my server, or i really need a crystal server enterprise ? thanks bruce sisk <siskbr...@peoplepc.com> Envoyé par : "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 2009-10-23 09:06 Veuillez répondre à arslist@ARSLIST.ORG A arslist@ARSLIST.ORG cc Objet Re: Print ticket in the web ** create a native remedy report and modify the active links behind the Print Case button to run the native report format if client is web. You will also need to modify the existing actlinks so the crystal based report only fires when the client is not web. bruce sisk bfs enterprises -----Original Message----- From: Patrick St-Pierre Sent: Oct 23, 2009 8:37 AM To: arslist@ARSLIST.ORG Subject: Print ticket in the web ** Hi List is theyre any way to be able to print a ticket when the user are in the mid tier. The print button in itsm 7 link to a report ... thanks _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ________________________________________ PeoplePC Online A better way to Internet http://www.peoplepc.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ________________________________ E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"