Howard,

We are at 7.1 p3, RH Linux server, Oracle 10.2 db, totally customized form.

Dwayne

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Howard Richter
Sent: Thursday, October 29, 2009 8:57 AM
To: arslist@ARSLIST.ORG
Subject: Re: "Public" permission group can't see attachments

**
First question, what verson are you running and then I need to ask where are 
they looking at an attachment field? It is a custom form or ITSM 7?

Howard
On Thu, Oct 29, 2009 at 8:48 AM, Martin, Robert 
<marti...@jmu.edu<mailto:marti...@jmu.edu>> wrote:
**
Dear List,

We are having problems with "Public" not being able to see Attachment Fields.  
Both the Attachment Pool, and the individual Attachment Fields have "Public" 
permissions.  But if somebody with no permissions opens a form, sometimes he 
sees a blank Attachment Pool with no fields, and other time he can't even see 
the Attachment Pool.

If I give the user permission to one of the other groups with permissions to 
the attachments, then he can see them with no problem.

Any idea what might be causing this?

Dwayne Martin
James Madison University

(ARS 7.1 p3, RH Linux server, Oracle 10.2 db)

PS- I sent a similar email yesterday, but it looks like the main message body 
got blanked out somewhere along the way.  So I am trying again.


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--
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = hbr4...@gmail.com<mailto:hbr4...@gmail.com>
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