Now that is strange. If it was ITSM 7, I might think something in the background is giving you issues. But on a new form and public accross the board, I have not a clue what could be the issue.
Good luck, that one is strange. On Thu, Oct 29, 2009 at 9:34 AM, Martin, Robert <marti...@jmu.edu> wrote: > ** > > Howard, > > > > We are at 7.1 p3, RH Linux server, Oracle 10.2 db, totally customized > form. > > > > Dwayne > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Howard Richter > *Sent:* Thursday, October 29, 2009 8:57 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: "Public" permission group can't see attachments > > > > ** > > First question, what verson are you running and then I need to ask where > are they looking at an attachment field? It is a custom form or ITSM 7? > > > > Howard > > On Thu, Oct 29, 2009 at 8:48 AM, Martin, Robert <marti...@jmu.edu> wrote: > > ** > > Dear List, > > > > We are having problems with “Public” not being able to see Attachment > Fields. Both the Attachment Pool, and the individual Attachment Fields have > “Public” permissions. But if somebody with no permissions opens a form, > sometimes he sees a blank Attachment Pool with no fields, and other time he > can’t even see the Attachment Pool. > > > > If I give the user permission to one of the other groups with permissions > to the attachments, then he can see them with no problem. > > > > Any idea what might be causing this? > > > > Dwayne Martin > > James Madison University > > > > (ARS 7.1 p3, RH Linux server, Oracle 10.2 db) > > > > PS- I sent a similar email yesterday, but it looks like the main message > body got blanked out somewhere along the way. So I am trying again. > > > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = hbr4...@gmail.com > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"