Yes, of course, but the point is that I'm not sure that the two company are totally separated and can have independent support structure...
Thank for your help, Gian On Tue, Nov 10, 2009 at 7:08 AM, Frank Caruso <caruso.fr...@gmail.com>wrote: > Sounds like you may want to look into using the multi-tenancy feature in > ITSM. > > On Tue, Nov 10, 2009 at 8:58 AM, Gianluca Nieri > <gianl...@gianlucanieri.com> wrote: > > ** Hi, > > Is it possible with Incident 7.03 to manage two different help desks each > > one with it's own support groups who open and resolve tickets, requester > web > > interface, categorization, etc. maintaining a full data isolation? > > I mean like having two distinct Incident 7.03 installations... > > > > Thanks in advance, Gian > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > > Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > -- G I A N L U C A N I E R I 3, Via Niccodemi - 20156 Milan - Italy (I) Office: +39 02 36 51 16 27 Mobile: +39 347 58 44 658 Fax: +39 02 99 98 43 38 Email/Msn: gianl...@gianlucanieri.com Web: http://www.gianlucanieri.com Skype: gianlucanieri LinkedIn: http://www.linkedin.com/in/gianlucanieri Facebook: http://www.facebook.com/gianx _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"