Jason, You really need to get some sleep. More tutorials and some repeat sessions in the morning. Sorry we couldn't get Mark back for a repeat session only because he's getting on a plane in the morning. Dave ------------------------- dave.shell...@tycoelectronics.com (Wireless)
________________________________ From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> To: arslist@ARSLIST.ORG <arslist@ARSLIST.ORG> Sent: Fri Nov 13 04:06:20 2009 Subject: Re: WWRUG09 report ** Congrats John and team! You beat the core technology in doing really nice web UI (for non IT people) a few years back and your new Tasking innovation is exciting for back end integrations. Mark Gemmell may just be my new hero. The concepts in his presentation can be game changing for a Service Desk working within Remedy (I went straight back to my room to code some before the party). No wonder BMC took interest in your methods. Not to undercut Doug's presentation. There should be an award for most fun/thinking out of the box session. Glad to hear you get to do it again. We tend to get so wrapped up in RKM, SRM, WO, IM, PM, CM, AM, CMDB, RE, AIE, PITA, RTFM, PEBKAC that we forget there are fun and still useful things we can do with Remedy. It was a refreshing session. And thank you so much for sharing the code/data (I already downloaded it). Now for the Celebration... Dan, Phil (rock star), Lenny, Joel and crew, great job! The band was a great fit and there is no better way to relax with great people. Now a little bit of fun dev work before bed (1 am) and that Twinkie on the desk next to me is starting to call my name. Jason On Thu, Nov 12, 2009 at 7:04 PM, Doug Blair <d...@blairing.com<mailto:d...@blairing.com>> wrote: Hi! There are a few minutes left before the start of tonight's "social event" at Body English, the hotel's night club, so i thought you might appreciate a bit of update. Heck, I can't get a beer until 6:45! Today started off with the Innovator awards, in which each of the vendors with a booth at the conference got chance to present a brief summary of their company and principal products. Some of the presentations were elaborate with video and music, most were a bit more restrained, and several were presented by their respective CEO, CTO or CMO's. Kinetic Data Systems received the conference Innovator Award, with John Sundberg accepting and calling most of the staff to the stage. Kinetic supplied the software used to accept conference registrations, so many of us have used Kinetic Request without knowing it. The balance of the day has been filled with fascinating sessions. I spent time learning what's new in Developer Studio and in the 7.5 and 7.6 releases. In particular the Best Practice Views in the ITSM applications will be well worth the effort to upgrade, IMHO. Mark Gremmler talked about a way to integrate VoIP using the mid-tier which is pretty cool. And yes, I gave a presentation too, showing a way to use the Google Chart API, Google Gadgets and making Skype calls from inside a Remedy application, among other things. As promised, I am releasing the Remedy DEF and ARX files necessary to make all of the things in that presentation work as my gift to the ARSLIST, and you'll find them at http://public.me.com/doug.blair/WWRUG09. Use them as thought-starters, and as-is, but feel free to ask for help off-list getting them going. You'll need to customize the server name and few other little bits.... As for that beer, I guess I'll only get one or two, as I've been asked to give the talk again tomorrow morning. Early. And with proper screen resolution. Very flattering to be asked, but so much for late night Doug -- Doug Blair d...@blairing.com<mailto:d...@blairing.com> +1 224-558-5462 200 North Arlington Heights Road Arlington Heights, Illinois 60004 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> Platinum Sponsor:rmisoluti...@verizon.net<mailto:sponsor%3armisoluti...@verizon.net> ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> Platinum Sponsor:rmisoluti...@verizon.net<mailto:sponsor%3armisoluti...@verizon.net> ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_
