Yes the portmapper seems to be the problem, as I also cannot login with
the clients with TCP port = blank.  As far as I can tell, portmapper is
running.  It's on a Solaris box, and I can see arserverd processes in
the rpcinfo listing.  But I am really weak on rpcinfo and portmapper.

 

Do you have any advice on how to check that portmapper is running
properly on a unix box?

 

Thanks!

Jason

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, November 17, 2009 7:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Information form time out

 

If I understand correctly, the underlying error is this: ONC/RPC portmap
failure.  It sounds like it's trying to register itself with the
portmapper but can't.  Do you have the portmapper service running?

 

Lyle

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Barnhill, Jason (Jason)
Sent: Tuesday, November 17, 2009 4:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Information form time out

 

** 

Ah, I had looked in plugin log but not java plugin log.  I found this in
the arjavaplugin.log.  My java is weak.  Does this scream anything
obvious to anyone?  Not finding anything in kb...

 

2009-11-17 22:46:04,244 ERROR [main]
com.bmc.arsys.pluginsvr.ARPluginServerMain

(?:?) - AR Plugin Server Startup Error ONC/RPC portmap failure

org.acplt.oncrpc.OncRpcException: ONC/RPC portmap failure

        at org.acplt.oncrpc.OncRpcPortmapClient.setPort(Unknown Source)

        at
org.acplt.oncrpc.server.OncRpcTcpServerTransport.register(Unknown Sou

rce)

        at com.bmc.arsys.pluginsvr.a.c.register(Unknown Source)

        at org.acplt.oncrpc.server.OncRpcServerStub.register(Unknown
Source)

        at org.acplt.oncrpc.server.OncRpcServerStub.run(Unknown Source)

        at com.bmc.arsys.pluginsvr.ARPluginServerMain.main(Unknown
Source)

AR Plugin Server Startup ErrorONC/RPC portmap failure

 

Thanks!

Jason

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Barnhill, Jason (Jason)
Sent: Tuesday, November 17, 2009 4:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Information form time out

 

Hi Lyle,

 

Yes, one of my coworkers did try that a little while ago, to no avail...

 

Thanks!

Jason

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, November 17, 2009 4:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Information form time out

 

Just for giggles, can you try killing the plugin process, letting
armonitor restart it and try again?  I've seen similar errors when the
plugins aren't properly initialized (although I understand you don't see
any errors in the logs).

 

Lyle

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Barnhill, Jason (Jason)
Sent: Tuesday, November 17, 2009 2:06 PM
To: arslist@ARSLIST.ORG
Subject: Server Information form time out

 

** 

Hi folks,

 

When I open the 'AR System Administration: Server Information' form it
times out...

 

ARERR [94] Timeout during database query -- consider using more specific
search criteria to narrow the results, and retry the operation :
psremap1

 

There are no plugin server errors on system startup or in the plugin
logs.  Anybody else seen this one?

 

Thanks,

Jason

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