ITMS 7.03 Still trying to figure out the Software License management module ...
What I have so far is that I've created a Software Contract record for company A. This contract covers several software products, 10. So I added each as a Licensable Product. I then added under License Details the keys that are associated with each product with the total number of licenses, roughly 50. As I add each key the total license count is accumulating on the contract record. However, there is no way to associate the key to a product. The next thing I was hoping to do was start relating CI's (Computer Systems) to the software contract. I figured this would make the most sense as the keys are tied to those CIs. However, this does not appear to be the way the tool works. I have to relate a System Software CI to the Software Contract. This will then decrement the total number of licenses for the contract, not at the key level. I then thought if I relate Computer Systems to the System Software CI that it would also decrement the license count on the contract record. No such luck. The only way to decrement the license count is to relate CIs that match at all 5 levels: Tier 1,2,3, Product Name and Mfct. And still this is being done at the contract level not at the key level so I would have to manually go to each key and update the counts, which amazingly enough updates the counts at the contract level. Can anybody speak to these issues and let me know whether I understand correctly how the module works? Thank you. Frank Caruso Iraq _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"