Thank you Matt, but I don't have that sheets... my workbook ends with sheet #15...
On Wed, Nov 25, 2009 at 9:11 AM, Matt Worsdell <m...@worsy.co.uk> wrote: > ** > > Gian > > > > Access restrictions are on the tab “17 CTM-PeopleAccessRestrictions” in the > People spreadsheet. > > > > For multiple assignments you simply have multiple rows in the “19 > CTM-SupportGroupAssociation” tab. > > > > Matt > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Gianluca Nieri > *Sent:* 25 November 2009 5:41 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Question about Data Management Tool > > > > ** Hi everybody, > > I have a question about Data Management Tool. > I'm configuring a new Incident 7.3 but I can't figure in which xls specify > Access Restrictions for people (I'm using multy tennancy and I want that one > people can see only his company tickets). > Also, how is possible to specify that a support user belongs to multiple > groups? > > Thanks for the answer, gian > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ -- G I A N L U C A N I E R I 3, Via Niccodemi - 20156 Milan - Italy (I) Office: +39 02 36 51 16 27 Mobile: +39 347 58 44 658 Fax: +39 02 99 98 43 38 Email/Msn: gianl...@gianlucanieri.com Web: http://www.gianlucanieri.com Skype: gianlucanieri LinkedIn: http://www.linkedin.com/in/gianlucanieri Facebook: http://www.facebook.com/gianx _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"