Yes - search the knowledge base for 20015161 and you'll find "Licenses generated from the Current Host ID value in ARS 7.5 become invalid after reboot of the Windows 2008 machine<http://rkm.bmc.com/rkm/search.jsp?&user=Self%20Help&locale=en&ID_EQueryTerms=AND%20'20015161'&ID_Sources=Solutions&ID_Published=on&remedy=1&SP=0>"
The solution is to get a license against the physical mac address of your network card rather than the one reported in the Server Administration console. Mark Walters The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or support representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kali Obsum Sent: 11 December 2009 09:34 To: arslist@ARSLIST.ORG Subject: Current Host ID of ARS Server always changing ** Anyone else having problems with the Current Host ID of ARS Server always changing? ARS Server is installed on a virtual Windows Server 2008. Checked the MAC Address of the Windows Server and it hasn't changed. This causes the license to become invalid, thus, we always have to reapply a new one. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
